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Help centre WhatsApp

Connect a WhatsApp number

Scan a QR code once and your WhatsApp messages land in the same inbox.

Oct 10, 2026 18 views

Go to Channels, add a WhatsApp channel, and press Connect. A QR code appears.

On the phone that owns the number, open WhatsApp, go to Linked devices, and scan the code. The status turns to Connected within a few seconds.

Use a number that is not already linked to WhatsApp Business on another desktop session. Keep the phone online and charged: it is the device that actually holds the session.

If the status drops back to Disconnected, open the channel again and scan a fresh code. Nothing in your conversation history is lost.

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