Cookie Policy

This Cookie Policy explains how Upuah uses cookies and similar technologies on upuah.com and related dashboards. It should be read together with our Privacy Policy.

1. What cookies are

Cookies are small text files stored on your device. Similar technologies include local storage, session storage, and pixels. They help sites remember preferences, keep you signed in, and understand how the product is used.

2. How we use cookies

Strictly necessary

• Authentication and session management for workspace and admin login
• CSRF protection and security controls
• Load balancing and basic service operation

Preferences

• Remembering UI choices such as language on documentation where applicable

Analytics and performance

• Understanding which marketing and docs pages are visited so we can improve upuah.com
• Diagnosing errors and measuring reliability

3. Chat widget on customer sites

When a customer embeds the Upuah widget, limited storage may be used in the visitor’s browser to keep an active conversation context for that site. That storage is controlled by the customer’s implementation and domain. Customers are responsible for informing their visitors as required by law.

4. Managing cookies

Most browsers let you block or delete cookies. If you block strictly necessary cookies, parts of upuah.com (including sign-in) may not work. For analytics cookies, you can adjust browser settings or use available opt-out tools where provided.

5. Changes

We may update this Cookie Policy as our practices or the Service change. The date at the top will be revised when we publish updates.

6. Contact

Questions: privacy@upuah.com
Website: https://upuah.com